“Journal of Humanities, Arts and Social Science” Highly Recommended: Employees' Acceptance of Digital Technologies: A "Silent Revolution" Concerning the Future of Enterprises

"When the wave of digitalization sweeps across the workplace, is the level of employee acceptance of technology a key variable determining the success or failure of an enterprise's transformation, or a neglected hidden trap?" The answer to this question not only influences the path to enhancing organizational efficiency but also determines the survival rules for enterprises in the digital age.

In their recent paper published in Journal of Humanities, Arts and Social Science, titled "Employees’ Acceptance of Digital Technologies: Assessment Tools for a Comprehensive Evaluation of Digital Technologies During Implementation," Angela Schorr and Alexander Gorovoj from the Media Psychology Lab at the University of Siegen, Germany, systematically developed a set of scientific tools for comprehensively evaluating employee acceptance during the implementation of digital technologies.

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Digital Technology Acceptance: The "Thermometer" of Enterprise Digital Transformation

Traditional technology implementation often falls into the trap of prioritizing hardware over software—companies invest heavily in advanced systems, only to see their investments go to waste due to employee resistance or poor user experience. This "technology silo" phenomenon hangs like a sword of Damocles over digital transformation. The assessment tool developed by Schorr's team, for the first time, combines psychological measurement with behavioral analysis. Using quantitative indicators, it monitors employees' progress from cognitive acceptance to behavioral adaptation in real time, providing a quantifiable "emotional dashboard" for technology implementation.

The Acceptance Dilemma: The Arena Where Technology and Human Nature Game

Enterprises globally are facing a digital paradox: up to 67% of digital transformation projects fall short of expectations due to insufficient employee usage rates (McKinsey 2023 data), yet 78% of managers admit to lacking effective means to assess acceptance. This cognitive disconnect leads to a serious misalignment between technology investment and output effectiveness. Through empirical cases in industries such as healthcare, manufacturing, and finance, the research team demonstrated that dynamic feedback-based assessment tools can predict resistance to technology implementation 3-6 months in advance and increase employees' willingness to use by 42% through personalized interventions. This can be called a classic example of cross-disciplinary integration between organizational behavior science and digitalization.

The Assessment Toolbox: Opening the "Black Box" of Employee Psychology

This research innovatively constructs a multi-dimensional assessment matrix:

Cognitive Load Monitoring: Maps system usability through task completion time and error rates.

Emotional Resonance Index: Captures employees' emotional fluctuations on collaboration platforms using semantic analysis technology.

Behavioral Adaptation Curve: Tracks the behavioral evolution path from passive acceptance to active innovation.

After applying this tool, a German automotive manufacturer reduced the training cycle for a new production system by 60%, and the number of proactive optimization suggestions from employees increased threefold, demonstrating the catalytic effect of the assessment tool on organizational effectiveness.

From Assessment to Evolution: The Path to Building Digital Resilience

True technology acceptance is not just about tool usage but also about the evolution of organizational capabilities. When assessment data indicates a tendency to avoid the system in a certain department, enterprises can achieve "precision correction" by adjusting the interaction design or conducting contextualized training. This iterative mechanism, based on data feedback, advances technology implementation from a "one-size-fits-all" extensive model to an organic process of "dynamic adaptation," ultimately building a digitally resilient organization capable of self-optimization in response to environmental changes.

"The endpoint of the technological revolution is not machines replacing humans, but the symbiotic evolution of human-machine collaboration." In the tide of digitalization, the scientific assessment of employee acceptance is like a navigation ship, guiding enterprises through the fog of technology. Only when organizations learn to listen to the subtle heartbeat of each employee's dialogue with technology can they truly play a harmonious movement of digital transformation.

Open Thought: When AI begins to assess human acceptance of technology, does this mean we are creating a digital mirror that can understand human nature?

The study was published in Journal of Humanities, Arts and Social Science

https://www.hillpublisher.com/ArticleDetails/5309

How to cite this paper

Angela Schorr, Alexander Gorovoj. (2025) Employees' Acceptance of Digital Technologies: Assessment Tools for a Comprehensive Evaluation of Digital Technologies During Implementation. Journal of Humanities, Arts and Social Science, 9(8), 1579-1597.

DOI: http://dx.doi.org/10.26855/jhass.2025.08.017