The Educational Review, USA

ISSN Print: 2575-7938 Downloads: 260433 Total View: 3529307
Frequency: monthly ISSN Online: 2575-7946 CODEN: TERUBB

Evaluation of the Curriculum of Dentistry Faculties in Terms of Communication Skills Education: A Review

Fadime Badur

Erzincan Binali Yıldırım University, Erzincan, Turkey.

*Corresponding author: Fadime Badur

Published: July 4,2024


Objectives: Having effective communication skills is crucial for physicians/dentists to provide quality and sensitive care to patients and to experience job satisfaction. Therefore, it is necessary to provide dentistry students with training that will increase their communication skills during their undergraduate education. The aim of this study is to examine the curriculum of dentistry faculties in Turkey in terms of communication education, to reveal the current situation, and to emphasize the necessity of expanding communication courses in the curriculum. Materials and Methods: The subjects investigated include whether the communication course is compulsory or elective, whether the elective course is actively offered, what the weekly credit and total hours are, the semester in which it is taught, and the specialization of the instructor teaching the course. Content analysis was performed on the data obtained from the study. Results: There are fifty-seven communication courses in thirty-eight (50.7%) of seventy-seven dentistry faculties in Turkey. Communication courses are offered as compulsory courses in nine faculties (15.8%) and as elective courses in twenty-eight faculties (78.9%). Communication courses are generally taught for one hour (27.2%) or two hours (24.3%) per week, and during the education period, the intensity is between fourteen (16.5%) and twenty-eight hours (13.6%). Only six of those who teach the communication courses are communication specialists (10.5%). Conclusion: Communication education should be provided to dentistry students as a compulsory course and communication courses should be expanded throughout the curriculum by improving their content every following year.


Alvarez, S. & Schultz, J. H. (2018). A communication-focused curriculum for dental students—an experiential training approach. BMC Med Educ., 18(55), 1-6.

Apaydın, A. & Yazdurdıyev, B. (2007). Doctor-patient relationships in dental practice. J of İstanbul University Faculty of Dentistry, 41(4), 7-12. 

Ayn, R., Robinson, L., Nason, A., & Lovas J. (2017). Determining recommendations for improvement of communication skills training in dental education: A scoping review. J of Dent Educ., 81(4), 479-488.

Badur, F. (2024). Communication Skills Education and Its Importance in Medical Education. Ş.C. Yücetaş (Ed.), Multidisciplinary Perspective in Medicine and Health Sciences-III. İksad Publishing, Ankara, 105-128.

Berry, M., Rodrigues, V., Evans, J. L., Castro de Souza, M. I., & Reher, V. (2022). Design of a communication skills course in dentistry: Applying active-learning strategies to improve educational outcomes. Eur J Dent Educ., 26, 577-585. 

Burkert, V., Stoykova, M., & Semerdjieva, M. (2021). Communication Skills Teaching Methods in Dental Education—a Review. Folia Medica, 63(1), 30-4. DOI: 10.3897/folmed.63.e52343.

Carey, J. A., Madill, A., & Manogue, M. (2010). Communications skills in dental education: a systematic research review. Eur J Dent Educ., 14, 69-78. 

Dalen, J. V., Bartholomeus, P., Kerkhofs, E., & Vleuten, C. P. M. (2001). Teaching and assessing communication skills in Maastricht: the first twenty years. Med Teacher, 23(3), 245-51.

Dalen, J. V., Zuidweg, J., & Collet, J. (1989). The curriculum of communication skills teaching at Maastricht medical school. Med Educ., 23, 55-61.

Deveugele, M., Derese, A, Maesschalck, S. D., & Maeseneer, J. (2005). Teaching communication skills to medical students, a challenge in the curriculum? Patient Educ. and Counseling, 58, 265-70.

Gebhardt, C., Mehnert-Theuerkauf, A., Hartung, T., Zimmermann, A., Glaesmer, H., & Götze, H. (2021). COMSKIL: A communication skills training program for medical students. GMS J for Med Educ., 38(4), 1-20. 

Gerbner, G. (1967). Mass media and human communication theory. F. Dance (Ed.), Human Communication Theory, Holt, Rinehart and Winston, INC., New York, 40-60.

Gordon, T. & Edwards, S. (2014). Making the Patient Your Partner: Communication Skills for Doctors and Other Caregivers. Profil Publishing, İstanbul.

Hannah, A., Millichamp, J. C., & Ayers, K. M. S. (2004). A communication skills course for undergraduate dental students. J of Dent Educ., 68(9), 970-977.

Krause, F., Ziebolz, D., Rockenbauch, K., Haak, R., Schmalz, G., & (2021). A video-and feedback-based approach to teaching communication skills in undergraduate clinical dental education: The student perspective. Eur J Dent Educ., 1-9.

Laidlaw, A. & Hart, J. (2011). Communication skills: An essential component of medical curricula. Part I: Assessment of clinical communication: AMEE Guide No. 51. Medical Teacher, 33, 6-8.

Lloyd, M., Bor, R., & Noble, L. (2019). Clinical communication skills for medicine. Elsevier, 4th Edition.

Memarpour, M., Bazrafkan, L., & Zarei, Z. (2016). Assessment of dental students’ communication skills with patients. J of Advances in Med Educ. & Professionalism, 4(1), 33-38.

Molen, H. T., Klaver, A. A. M., & Duyx, M. P. M. A. (2004). Effectiveness of a communication skills training programme for the management of dental anxiety. Brıtısh Dent J, 196(2), 101-107.

Moore, R. (2022). Maximizing Student Clinical Communication Skills in Dental Education—A Narrative Review. Dent. J., 10, 57.

Özçakır, A. (2002). Should communication and clinical skills courses be given in medical education? Intern students’ views. Turkey Clinics J Med Sci, 22(2), 185-9.

Partriv, B. & Ahmed, Y.A. (2013). Communication skills training in the medical curriculum. J of Educ. and Learning, 7(3), 129-134. 

Ramseier, C. A., Hübschi, C., Crnić, T., & Woelber, J. P. (2024). Implementation of a communication curriculum in undergraduate dental education—students' opinions during a 5-year development phase. Eur J Dent Educ., 28, 227-235.

Rüttermann, S., Sobotta, A., Hahn, P., Kiessling, C., & Härtl, A. (2017). Teaching and assessment of communication skills in undergraduate dental education—a survey in German speaking countries. Eur J Dent Educ., 21, 151-158.

Schildmann, J., Kampmann, M., & Schwantes, U. (2004). Teaching courses on aspects of medical history taking and communication skills in Germany: a survey among students of 12 medical faculties. Zeitschrift Für ärztliche Fortbildung und Qualitätssicherung, 98(4), 287-92.

Sezer, N. & Doruk, E. (2010). Effective Communication Skills. Publications of Open and Distance Education Faculty of Istanbul Uni-versity, 38.

Stewart, M. A. (1995). Effective physician-patient communıcation and health outcomes: a revıew. Can Med Assoc., 152(9), 1423-1433.

Turkey Higher Education Institution. Undergraduate Atlas, All Universities with Dentistry Programs. At: Accessed: October 08, 2020. 

Uhm, S., Lee, G. H., Jin, J.K., Bak, Y. I., Jeoung, Y. O., & Kim, C. W. (2015). Impact of tailored feedback in assessment of communication skills for medical students. Med Educ. Online, 20, 1-7.

Yoshida, T., Milgrom, P., & Coldwell, S. (2002). How do U.S. and Canadian dental schools teach interpersonal communication skills? J of Dent Educ., 66(11), 1281-1288.

How to cite this paper

Evaluation of the Curriculum of Dentistry Faculties in Terms of Communication Skills Education: A Review

How to cite this paper: Fadime Badur. (2024). Evaluation of the Curriculum of Dentistry Faculties in Terms of Communication Skills Education: A Review.The Educational Review, USA8(6), 886-895.