ArticleOpen Access http://dx.doi.org/10.26855/jhass.2024.06.013
A Study on the Impact of Digital Transformation on Organizational Performance of Convenience Stores
Limin Chen
Lyceum of the Philippines University, Manila, Philippines.
*Corresponding author: Limin Chen
Published: June 28,2024
Abstract
As an important part of the retail industry, convenience stores are facing the challenge of fierce market competition and increasingly diversified consumer demand. At the same time, in the development of underlying technologies and applications related to digitalization, many technologies facilitate the creation of digital formats for convenience stores. For example, modern information technologies such as the Internet of Things, big data, cloud computing, mobile payment, and visualization technology are constantly enhancing the level of intelligent management. Therefore, in this context, the impact of digital transformation on the organizational performance of convenience stores is particularly significant and has a profound effect on their overall performance. This study aims to explore the impact of digital transformation on the organizational performance of convenience stores and analyze its key influencing factors. According to the study, digital transformation offers convenience stores real-time data visibility, supply chain optimization, digitalization of human resource management, and data-driven decision-making opportunities. These advancements can enhance operational efficiency, reduce costs, boost competitiveness, and promote the sustainable development of the organization.
Keywords
Digital, Organizational performance, Impact
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How to cite this paper
A Study on the Impact of Digital Transformation on Organizational Performance of Convenience Stores
How to cite this paper: Limin Chen. (2024) A Study on the Impact of Digital Transformation on Organizational Performance of Convenience Stores. Journal of Humanities, Arts and Social Science, 8(6), 1386-1390.
DOI: http://dx.doi.org/10.26855/jhass.2024.06.013